TWO WORLDVIEWS AT ODDS: How to handle conflict PART 2

Are you interested in repairing or building a relationship from someone very different from yourself?

First of all, it is important to UNDERSTAND where your co-worker or neighbor is “coming from.”  We often use this cliché…

to understand where he comes from.

However, Dr. Chad Rose has taught me what this means in practical terms. He teaches us to ask about the WHY behind the  behaviors we’ve been noting as obstacles to a good relationship. In Two Worldviews at Odds-Part 1, we learn how to see the other party as a mixture of several factors:  INDIVIDUAL, FAMILY, PEER, COMMUNITY, and SOCIETAL.

Your time has been well spent investigating the complex factors that make someone who “they are.”  With this complete,  I beg to say, your attitude has changed and that is an immeasurable asset in the search for rapport.

After we’ve invested time in UNDERSTANDING WHY certain behaviors exist, what should we do next? What practical strategies could make a big difference?

STRATEGIES for a Positive Change

The only person you can change is yourself. So CONCENTRATE on

  • Your voice control: Do you speak like a parent?  Are you too direct?  Do you speak in anger?
  • Your facial expressions: Do you appear pleasant?  Are you wrinkling your forehead?  Squinting?
  • Proximity control: Standing close enough to have a friendly conversation will be more effective than standing on the other side of the room or fence.  Do this if you want to have meaningful conversations.
  • Develop Routines that include your co-worker or neighbor
  • Utilize Collaboration: Others may know what to do next to bring your relationship into equilibrium or to new heights.
  • Visit outside of the work setting. Visit over the copy machine, Visit them “on their turf.”
  • Act like your co-worker or neighbor is NOT annoying you, yet acknowledge his presence.
  • Say what she needs to hear. She needs affirmation as much as you do. She needs the absence of negativity.
  • Note the content of his messages to you and others. When you eavesdrop, what do you learn about his value system by the nature or focus of his comments.
  • Listen more than speak.
  • Did I mention Listen yet?
  • Check in to see about the neighbor’s wellbeing.
  • Ignore the negative. Do not respond.
  • Reinforce the Positive. Notice those behaviors that are particularly helpful and kind.
  • Mentally celebrate every good encounter.
  • Appreciate all good intentions.

Like all new skills, it takes time and effort to acquire a new skill and to become fluent in new ways of interacting.

There’s a good ending to my story. By choosing and using four of the strategies above, the relationship with my colleague is better than it ever has been.  I must note, however, that she hasn’t changed her philosophy or worldview –but at least we get along, and that speaks loud and clear to those around us.

 


READING

Two Worldviews at Odds, Part I

Culture Topic: Handling Conflict

 

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About Lori

Ever since Lori Younker was a child, she’s been captivated by her international friendships. She is mesmerized by the power of short works to inspire true understanding of the cross-cultural experience and expands her writing skills in creative nonfiction, guiding others to do the same. These days she helps others capture their life history as well as their stories of faith.